HOTEL OAKS – Loyalty Club Terms & Conditions

1. Introduction and Membership

1.1 Kochav HaGolan Ltd. (Company No. 513933465) (the “Company”) welcomes you to the HOTEL OAKS Loyalty Club (the “Club”).
1.2 Membership is free of charge and requires registration through the hotel website.
1.3 Any individual aged 18 or over may apply. The Company may accept or reject any application at its sole discretion.
1.4 Membership is intended for private individuals only and not for corporations, travel agents or other commercial entities.
1.5 Membership is personal, non-transferable and subject to presentation of valid identification upon hotel check-in.
1.6 By joining, the member consents to receive marketing communications in accordance with applicable law and the website Privacy Policy.
1.7 Members are responsible for keeping their personal details up to date.
1.8 Membership is valid for an unlimited period.
1.9 Completion of the registration form constitutes acceptance of these Terms, including future amendments.

2. Member Benefits

2.1 Registered members are entitled to:
• 10% discount on accommodation rates throughout the year.
• 10% discount at the LUSPER Restaurant and Bar.
• 10% discount on spa treatments and beauty clinic services.
• Birthday benefit: 20% discount on one stay plus a complimentary bottle of wine in the room, redeemable once per calendar year during the member’s birthday month.
• Wedding anniversary benefit: 20% discount on one stay, redeemable once per calendar year during the anniversary month.
2.2 Benefits are subject to the Hotel OAKS website Terms and Privacy Policy.
2.3 Discounts and promotions may not be combined unless expressly stated otherwise.
2.4 The Company may modify benefits or exclude room categories or dates (including holidays and peak periods) at its sole discretion.
2.5 The Company may amend, replace or discontinue benefits at any time.

3. Redeeming Benefits

3.1 Members must identify themselves before completing a purchase to receive benefits.
3.2 Benefits will not be granted retroactively.
3.3 Cancellations and changes are subject to the hotel’s cancellation policy and website Terms of Use.
3.4 Purchases made using declined or cancelled payment methods are not eligible for benefits.

4. Membership Cancellation

4.1 Members may cancel their membership at any time by written notice to Customer Service or the Reservations Department.
4.2 Upon cancellation, all membership benefits terminate.
4.3 The Company may terminate membership in cases including legal disputes, declined payments, fraud, theft, breach of these Terms, or where continued membership may harm the Company or the website.

5. General

5.1 The Company reserves the right to introduce, amend or cancel membership fees in the future.
5.2 The Company may amend these Terms at any time. Changes become effective upon publication on the website.
5.3 The Company may discontinue the Club upon 30 days’ prior notice, without affecting rights accrued before such notice.
5.4 Contact details:
Address: Buq’ata, Golan Heights 1243700, Israel
Telephone: +972-4-9874000
Email: Reservation@oaks-hotel.com

Copyright: All rights in the original Hebrew Terms are reserved by Daniel Bahri Law Offices. Last updated: July 2026.